Delta Dental of Virginia has developed and utilizes a state-of-the-art claims processing system known as DCS2000. This one-of-a-kind system was developed to specifically deal with the nuances of dental benefits administration. It is the DCS2000 system that provides our Customer Service representatives with access to virtually all data required to answer a telephone inquiry on first contact, eliminating the need for research and a returned call. The DCS2000 system also allows group administrators, subscribers and dentists real-time online access to claims history and status.

If you would like to learn more about DCS2000 and its benefits, click here.