When you choose Delta Dental of Virginia, you are choosing much more than just a dental insurance provider. You have selected a partner who works passionately to give the best value in dental coverage at a reasonable cost.

For over 40 years, Delta Dental of Virginia has been providing quality dental coverage throughout the commonwealth. A not-for-profit, non-stock corporation, Delta Dental offers a wide variety of plans and services including:

•  Traditional fee for service
•  Preferred Provider program
•  Dental managed care and point of service plans
•  Customized plans and Administrative Service Only (ASO) Plans
  

Headquartered in Roanoke, Virginia with a regional sales office located in Glen Allen, Virginia, Delta Dental of Virginia employs nearly 200 associates who serve over one million members in over 2,400 groups throughout Virginia—from small businesses with just 2 employees to Fortune 500 corporations with thousands, located from one end of Virginia to the other. With the largest network of dentists in Virginia—over 3,700 locations statewide—the chances are good that an individual dentist will be in our network*.

In addition, Delta Dental of Virginia is a member of the Delta Dental Plans Association, the largest and oldest dental plan system in the country. Delta Dental member companies provide coverage to over 46 million people in over 80,000 groups nationwide. Through this association, Delta Dental of Virginia subscribers have access to the most extensive network of oral health care providers in the country – approximately four out of every five dentists across the nation participate in Delta Dental's Premier network*.

Not only are we the largest dental benefits provider in Virginia, we are also a software vendor for our DCS2000®. DCS2000® is an innovative proprietary claims processing and administration system developed and maintained by Delta Dental of Virginia. Due to its unique dental claims processing capabilities, DCS2000® is now being utilized by multiple Delta Dental member companies throughout the country.

*Delta Dental Plans Association data, December 2005

Delta Dental of Virginia associates go the extra mile for our customers. In 2005, we responded to more than a half million calls with prompt and helpful answers. Delta Dental provides its clients with performance guarantees in claims administration and customer satisfaction. At Delta Dental of Virginia, 100% of claims process within 30 days with an overall customer satisfaction rate of 95%.

Recently, Purdue University’s Center for Customer-Driven Quality has certified the Delta Dental of Virginia Benefit Services call center as a Center of Excellence. The Center of Excellence certification is given to customer service call centers that rank in the top 10 percent nationally for effectiveness and efficiency. By effectively optimizing the people, processes, and the technology of our call center, Delta Dental of Virginia has developed a highly efficient operation that our customers have come to expect.

Delta Dental of Virginia was founded 40 years ago by a group of dentists who had a vision for the future. With only 2 employees working out of the basement of a home, Delta Dental of Virginia has grown into a successful statewide organization with 200 employees across Virginia. Our success over the past 40 years has been phenomenal. Strong leadership has helped steer a profitable course for Delta Dental of Virginia, enabling us to fulfill our mission of improving oral health across Virginia.